About Show #165
Richard talks to Robert Smith from Premier Field Engineering about what the IT Pro can do to debug crashes. The focus of the conversation is on blue screens, but any application crash can be debugged with similar techniques. Check out http://www.microsoft.com/whdc/devtools/debugging/default.mspx for the tools Robert talks about for debugging in Windows!
Robert Smith started with Microsoft in July 1998 for technical support in Windows 95 and NT4. Within a year he was a premier field engineer. Robert specializes in performance analysis, tuning and debugging.