Susan Bradley has been patching since before the Code Red/Nimda days and remembers exactly where she was when SQL slammer hit (i.e. trying to buy something on ebay and wondering why the Internet was so slow). She writes the Patch Watch column for Brian Livingston's Windows Secrets, and was one of the authors of Windows Server 2008 Security Resource kit, and Small Business Server 2008 Unleashed. In real life she's the IT wrangler at her firm, Tamiyasu, Smith, Horn and Braun, where she manages a fleet of Windows Servers, an Exchange Server, desktops, a few Macs, several iPhones and tries to keep patches up to date on all of them. In addition, she provides forensic computer investigations for the litigation consulting arm of the firm. She blogs at www.sbsdiva.com on whatever she stumbled over that day. She will be at ITDev connections talking about Patching Windows 10 and doing a short presentation at Ignite on Ransomware prevention.