About Show #757
What's your Productivity Score? Richard talks to Ulrika Hedlund about productivity in 2021 - the impact of the pandemic on work, and how IT can help. Ulrika discusses the rush to work remotely and the move into the cloud, including Microsoft 365. But the move is not enough - you have to train and learn how to use the new tools available. The conversation focuses on the etiquette of chat, email, video, and audio meetings - and the difference in formality between work and home uses! Ulrika also talks about the Productivity Score that M365 can provide to help IT understand how folks are using the technology so that they can provide support where needed.
Ulrika Hedlund is a tech entrepreneur with a passion for technology and storytelling. She is the founder and Managing Director of Storyals, an Ed-Tech start-up with a modern, subscription-based solution to help organizations inspire, motivate, and educate users on how to effectively use technology through video-based storytelling. Ulrika is a frequent blogger, public speaker, and an active spokesperson for women in IT.
Ulrika started her career as a Systems Engineer at Microsoft in Sweden in 1997 and moved to the UAE in 2007 where she held numerous positions in Microsoft Gulf. In 2011, after finishing her MBA she resigned from Microsoft and founded her first company – Business Productivity, a media and consulting business. Today she spends most of her time helping organizations around the world build digital skills using Microsoft 365 through Storyals.
Ulrika has a Master of Science (MSc) in Electrical Engineering from the Royal Institute of Technology in Sweden and an Executive Master of Business Administration (EMBA) from London Business School. She has been identified as a top technology visionary and selected as a trusted advisor to Microsoft as part of their Regional Director Program. She is married to Peter and they have three children, 10, 8, and 5 years old.