Windows Update Crisis with Susan Bradley

About Show #596

The month of July 2018 was an especially hard one for updates to Windows - and has prompted an important letter. Richard talks to Susan Bradley about her open letter to the leaders of Microsoft talking about the problems that Windows updates are causing for consumers and IT Professionals alike. There were 47 updates in July, and many of them had significant 'side effects' to Windows workstations and servers - even Microsoft products. Susan talks through the issues and offers some potential solutions - does updating Windows have to be this hard?


Susan Bradley has been patching since before the Code Red/Nimda days and remembers exactly where she was when SQL slammer hit (i.e. trying to buy something on ebay and wondering why the Internet was so slow). She writes the Patch Watch column for Brian Livingston's Windows Secrets, and was one of the authors of Windows Server 2008 Security Resource kit, and Small Business Server 2008 Unleashed. In real life she's the IT wrangler at her firm, Tamiyasu, Smith, Horn and Braun, where she manages a fleet of Windows Servers, an Exchange Server, desktops, a few Macs, several iPhones and tries to keep patches up to date on all of them. In addition, she provides forensic computer investigations for the litigation consulting arm of the firm. She blogs at on whatever she stumbled over that day. She blogs at on tracking patching and security issues.

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