Doing More with Less with Sonia Cuff

About Show #897

2023 has been a challenging year for sysadmins so far - how do we do more with less? Richard talks to Sonia Cuff about the current climate for IT in organizations and how we can still be successful. It's not all about building new things but being more efficient. Sonia talks about measuring more precisely - making sure that the expenses that IT has get assigned to revenue centers so that you're not cutting indiscriminately but associating costs with income - then those costs will more naturally adjust. The conversation also dives into new technologies that can be explored on the basis that they can improve efficiency - like large language models and their associated products. There's still a lot to do, but with a slightly different focus!


Recorded July 27, 2023


Sonia Cuff connects in person & online with the worldwide IT community, on behalf of Microsoft. As a Senior Cloud Ops Advocate on the Azure engineering team, Sonia's role is to educate, empower and upskill communities and capture feedback on how to make Microsoft Azure better. With over 20 years' experience in tech, from large enterprises and government to small & medium businesses, Sonia is also passionate about improving work & life for people in IT Operations roles.

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